Atlassian’s HipChat Server is currently the only self-hosted professional team chat service on the market. (Our overview of the gamut is covered in the post called “Self-Hosted Team Chat Options and Alternatives”.)
Companies opt for self-hosted HipChat largely out of justifiable security paranoia—they don’t want chat records to be stored on Atlassian’s servers (a.k.a. “the cloud“).
Some IT departments don’t stop at self-hosting—they keep their HipChat Server fully within the confines of the corporate firewall, requiring a VPN connection for access.
If this describes your company, unfortunately you’ll have to wait for us to release an on-premise Sameroom Proxy for HipChat Server, similar to the ones available for Cisco Jabber and Microsoft Lync/Skype for Business.
However, if you can get to HipChat without a VPN, I have good news: you can now add your HipChat Server identity to Sameroom and integrate with other real-time chat systems, including other HipChat Server instances (federation).
To get started, head to Sameroom Accounts and select the HipChat logo—you will see a sign-in modal.
From there, follow the HipChat Server link:
Type in your HipChat Server hostname and hit Submit. You should see your HipChat account listed on the Accounts page.
At this point you can open Tubes (real-time, bi-directional integrations) between your HipChat rooms and and other teams and services. Here are a few recipes:
- Connect Hangouts Chat and HipChat
- Federate Across Different HipChat Teams
- Connect Facebook Messenger to HipChat
- Connect HipChat to Fleep
- Connect a Channel in Slack to a Room in HipChat
Here’s a full list of HipChat-related posts.